Billing Terms & Conditions

1. Pricing

All listed prices for products offered by Celestic Jewels LLP are final and inclusive of applicable taxes. The Goods and Services Tax (GST) is included in the product price, ensuring transparency and ease for our customers.

2. Payment Methods

Celestic Jewels LLP accepts a variety of payment methods for the convenience of our customers. These include:

  • UPI (Unified Payments Interface)
  • Credit Cards
  • Debit Cards

All payments are securely processed using Razorpay, a trusted and secure payment gateway, ensuring the safety and confidentiality of your transaction details.

3. Shipping Policy

Domestic Shipping (Within India):

  • Celestic Jewels LLP is committed to providing free shipping on all orders within India.
  • Domestic parcels are shipped using Shiprocket, a reliable and efficient courier service, to ensure timely and safe delivery.
  • Please allow for standard processing and delivery times.

International Shipping (Outside India):

  • For orders shipped outside India, a shipping fee of INR 1600 will be applicable.
  • International customers are responsible for any customs, duties, or taxes imposed by their respective countries.

4. Order Processing

Orders are processed during standard business hours. Please allow for processing time in addition to shipping time. Any orders placed during weekends, holidays, or periods of high demand may experience additional processing time.

5. Cancellation and Modification

Order cancellations or modifications may be possible if the order has not yet been processed for shipping. Please contact our customer service team as soon as possible to inquire about changes.

6. Return and Refund Policy

Specific terms regarding returns and refunds will be provided based on the nature of the product and the reason for the return. Please refer to our detailed Return and Refund Policy for more information.

7. Customer Responsibilities

Customers are responsible for providing accurate shipping and billing information. Celestic Jewels LLP will not be responsible for delays or losses resulting from incorrect information provided at the time of order.

8. Governing Law

These terms and conditions are governed by the laws of India and shall be interpreted in accordance with the same.